A straightforward 14-day refund.

How to request one

Email support@rattlepop.click from the address used at checkout. Include the order number if available. You do not need to give a reason, although we may ask for information needed to locate the purchase or prevent fraud.

What happens next

Approved refunds are processed by Lemon Squeezy, the Merchant of Record, to the original payment method. Provider and bank processing times vary. A refunded license may be deactivated after the refund is approved.

Subscriptions

Cancellation and refunds are separate. Cancel a monthly or yearly subscription through the Lemon Squeezy customer portal to stop future renewal charges. Unless a refund is issued or the license becomes invalid, access normally continues through the paid billing period.

After 14 days

Requests outside the 14-day window are reviewed when required by applicable law or when the charge resulted from a duplicate payment, billing error, or unauthorized transaction. This policy does not limit consumer rights that cannot lawfully be waived.

For payment disputes or refund questions, contact support@rattlepop.click before opening a chargeback so we can try to resolve the issue promptly.